Posted by KarenC on January 23, 2004 at 11:55:55:
In Reply to: Re: Advice on Sandys from ebay - mediocre condition posted by Linda on January 23, 2004 at 10:33:35:
I would agree with everyone else. First thing to do is contact the seller. Often these things can be worked out. Be polite but firm, that's the best way to handle it. Ask to either return the diapers or get a partial refund. Don't leave negative feedback right away, try to work it out first. Then if the seller isn't cooperative and you feel it's deserved, leave negative feedback. If/when you do, stick to stating facts. If you're angry it can be tempting to get a little nasty, thinking it will give you a little personal satisfaction. But don't do it. Negative feedbacks that sound very angry and get personal (ie comments about the seller's character etc...) serve to make the person leaving them look badly.
It's hard to say if the diapers you're describing are as the seller described without seeing them. If you're doubtful that they'll even absorb they must be in pretty rough shape. Tags do show wear very early on but they should still be legible and in one piece even after several months of wear. Fluffiness also doesn't last and scratchiness could sometimes be a sign of being washed in hard water. But if they're described as like new, they should have basically no signs of wear except the inevitable loss of super-soft-fluffiness (that disappears pretty quick after a few weeks).