Mother-ease Warranty

warranty

Mother-ease is proud to offer the best warranty in the cloth diaper industry.

Lifetime Warranty on Cloth Diapers & Covers for the following components:

  • Snaps
  • Elastics
  • Poly Urethane Laminate - PUL

Mother-ease® strives to please its customers by providing them with durable, well designed diapers and covers. We warrant our diapers against defects in materials and workmanship for a period of one year from the date of purchase. We warrant our covers against defects in materials and workmanship for a period of six months from the date of purchase. This warranty is available to the original purchaser of our products.

Except when caused by manufacturing defects this warranty does not cover leaking, diaper odor or normal wear and tear.

Please be sure to follow our detailed care instructions paying special attention to the use of detergents. Warranty is void when detergents containing harsh solvents such as hydrogen peroxide or sodium per carbonate are used on diapers containing natural fibres (cotton, bamboo).

Note - Our Training Pant elastics are not included in the Lifetime warranty on elastics.


Mother-ease Returns & Exchanges

Mother-ease® will provide a full refund, less actual shipping costs, on unused, unwashed, resalable products for a period of 6 months from the date of purchase. Please call for a Return Authorization Number before shipping back your order and include your receipt with the return. Return shipping costs are the customer's responsibility.

Should you want to exchange a product during this 6 month time period, simply send the item back at your expense and we will ship the exchange back at our expense. The exchange would also need to be unused, unwashed and in resalable condition.


June 21, 2013